Troubleshooting

Learn how to troubleshoot your Cron Monitoring setup.

Why aren't recurring job errors showing up on my monitor details page?

You may not have linked errors to your monitor.

Why are my monitors showing up as failed?

The SDK might be experiencing network issues. Learn more about troubleshooting network issues.

Why am I not receiving alerts when my monitor fails?

You may not have set up alerts for your monitor.

What is the crons data retention policy for check-ins?

Our current data retention policy is 90 days.

Do you support a monitor schedule with a six-field crontab expression?

Currently, we only support crontab expressions with five fields.

Can I monitor async tasks as well?

Yes, just make sure you're using SDK version 1.44.1 or higher since that's when support for monitoring async functions was added.

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Our documentation is open source and available on GitHub. Your contributions are welcome, whether fixing a typo (drat!) or suggesting an update ("yeah, this would be better").